E14
Hisense Button / Key Input Error

Dishwasher shows E14 and may not start or may stop shortly after pressing Start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted button on Hisense control panel, Moisture under keypad, Faulty user interface PCB, Damaged ribbon cable between keypad and board

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control panel.

  • 1. Inspect buttons: Check if any button feels stuck, does not spring back, or is physically damaged. Gently press each button several times.
  • 2. Dry the panel: If there are signs of moisture or spills on the control panel, dry the surface and allow the dishwasher to sit powered off for several hours.
  • 3. Access the UI board: Remove the inner door panel to expose the Hisense control panel PCB and keypad ribbon cable.
  • 4. Reseat ribbon cable: Disconnect and reconnect the keypad ribbon cable to ensure a solid connection.
  • 5. Replace UI board if needed: If E14 persists and specific buttons do not respond or appear always pressed, replace the Hisense user interface board or keypad assembly.
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Repair Difficulty

Medium 3/5

Required Part

Hisense Control Panel / UI Board
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