E20
Insinger
Chemical Dosing / Flow Fault
Chemical dosing error; control detects out-of-range detergent or rinse aid usage and shows E20.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked chemical pickup tube, Air in chemical lines, Failed flow meter (if equipped), Incorrect chemical pump calibration
How to Fix / Troubleshooting
Safety first: Disconnect power and wear chemical-resistant gloves and eye protection.
- Inspect pickup tubes: Ensure detergent and rinse aid pickup tubes are fully submerged and not blocked or cracked.
- Bleed air from lines: Use the prime function on the chemical controller or Insinger control to purge air until a steady stream of chemical flows.
- Check flow meter (if present): Inspect the chemical flow meter for blockages or damage. Replace if it does not register flow.
- Recalibrate dosing: Follow Insinger or chemical supplier instructions to set correct pump run times or flow rates.
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Repair Difficulty
Medium
3/5
Required Part
Chemical Flow Meter
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