E14
Wexiodisk
User Interface / Keypad Fault
Machine displays E14 and may not accept new program selections; keypad or touch buttons are unresponsive or behave erratically.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed keypad membrane, Damaged touch panel, Loose or oxidized connector to UI board, Moisture ingress behind control panel
How to Fix / Troubleshooting
Safety: Isolate power before removing the front control panel.
- Visual inspection: Check the front panel for cracks, heavy chemical damage, or signs of water ingress around the display and buttons.
- Dry and clean: If moisture is present, carefully dry the area and clean connectors with appropriate contact cleaner.
- Check ribbon cable: Ensure the ribbon cable from the keypad to the main board is fully inserted and not damaged.
- Replace UI module: If buttons remain unresponsive or trigger wrong functions, replace the complete user interface/keypad assembly specified for your Wexiodisk model.
After replacement, verify correct operation of all keys and program selections.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Keypad Assembly
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