Balay
Drive Belt / Drum Support Fault
Dryer drum does not turn but motor can be heard humming
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Seized drum support rollers, Seized idler pulley, Overloaded drum causing belt slip
How to Fix / Troubleshooting
Safety first: Unplug the dryer. Moving parts and sharp edges can cause injury.
Steps to check and fix:
- Check drum rotation by hand: Open the door and try to turn the drum. If it spins freely with no resistance, the belt may be broken. If it is very stiff, suspect seized rollers or idler.
- Inspect belt and supports: Remove the top and rear/front panels to access the belt and drum supports. Replace a broken belt with the correct Balay belt and route properly.
- Check rollers and idler: Spin each roller and the idler pulley. Replace any that are noisy, wobbling, or seized.
- Reassemble and test: After replacing parts, reassemble and run a test cycle with a moderate load.
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Repair Difficulty
Medium
3/5
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