Balay Drum Support / Suspension Fault

Dryer makes loud banging or thumping noises during operation

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drum support rollers, Flat spots on rollers from long-term storage, Worn drum rear bearing (if fitted), Loose items inside drum baffles

How to Fix / Troubleshooting

Safety first: Disconnect mains power before opening the cabinet.

Steps to check and fix:

  • Check load: Remove heavy items like shoes or belts that can cause banging. Run the dryer empty to see if noise persists.
  • Inspect drum rollers: Remove panels to access the drum supports. Look for worn surfaces or flat spots. Replace rollers in pairs for even support.
  • Check rear bearing: If your Balay model uses a rear drum bearing, inspect it for wear or play. Replace the bearing kit if noisy or loose.
  • Inspect baffles: Check inside the drum for loose baffles or foreign objects trapped under them. Tighten screws and remove objects.
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Repair Difficulty

Hard 4/5

Required Part

Drum Support Rollers
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