Dryer displays E13 and may stop with water remaining in the base tray (on some condenser/heat pump models).
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the dryer. Water and electricity are a dangerous combination.
Inspect for leaks:
- Remove the lower front kick panel or side panel to access the base tray.
- If water is present in the tray, carefully sponge or vacuum it out.
- Locate the float switch and ensure it moves freely once the water is removed.
Trace the source:
- Check the condensate sump, pump (if fitted), and hoses for cracks, loose clamps, or blockages.
- Run a short cycle with panels off (keeping clear of live parts) to observe any drips or sprays.
Repair:
- Replace any cracked hoses or sumps and reseat all clamps securely.
- If the float switch is corroded or stuck, replace it.
After repair: Ensure the base tray is dry, reassemble panels, and test. If E13 returns with no visible water, the float switch circuit or main PCB may be faulty and require professional attention.
Repair Difficulty
Required Part
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