Gram
Broken or Slipped Drive Belt
Dryer drum does not turn, but the motor can be heard humming; no error code.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Drive belt snapped, Belt slipped off idler pulley, Worn idler pulley causing belt loss, Overloaded drum causing belt failure
How to Fix / Troubleshooting
Safety first: Disconnect the dryer from mains before removing any panels.
- Confirm belt issue: Open the door and try to rotate the drum by hand. If it spins very freely with little resistance, the belt is likely broken or off.
- Access belt path: Remove the top cover and front panel to expose the drum and belt. Look for a broken belt at the bottom of the cabinet or hanging loose.
- Inspect pulleys: Check the idler pulley and motor pulley for wear or damage. Replace the idler if it is noisy or seized.
- Install new belt: Fit a new Gram-specified drive belt around the drum, routing it correctly over the idler and motor pulleys. Ensure proper tension.
- Test operation: Reassemble the cabinet, plug in the dryer, and run a short cycle to verify the drum now turns smoothly.
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Repair Difficulty
Medium
3/5
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