Dryer displays E06; drum may not turn or stops shortly after starting.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect mains power before removing the top or side panels.
Check drum movement:
- Open the door and rotate the drum by hand. It should turn smoothly with moderate resistance. Grinding, stiffness or free-spinning with no resistance indicates mechanical issues.
Inspect the belt:
- Remove the top cover. Look down at the drum perimeter to see if the belt is intact and correctly seated on the motor pulley and idler pulley.
- If the belt is broken or heavily cracked, replace it with the correct Neff belt type and routing.
Motor and capacitor:
- Access the motor from the rear or side. Check the motor capacitor (usually a cylindrical component near the motor) for bulging or leakage.
- Test the capacitor with a capacitance meter; replace if out of tolerance.
- Spin the motor pulley by hand; it should turn freely without grinding.
After replacing belt or capacitor: Reassemble partially, restore power, and briefly run a cycle to confirm the drum turns normally. If E06 persists and the drum is free, the motor windings or motor control circuit may be faulty and require professional diagnosis.