Neff
Neff Dryers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Dryer will not start; display shows E01 shortly after pressing Start.
Door Lock / Door Switch Failure
E02
Dryer stops shortly after start or will not start; E02 displayed on Neff condenser or heat pump dryer.
Overheating / Temperature Sensor or Airflow Fault
E03
Neff condenser or heat pump dryer shows E03 and may stop mid-cycle; laundry remains damp.
Moisture Sensor / Dryness Detection Fault
E04
Dryer displays E04 and stops; often associated with overheating or very hot cabinet surfaces.
Heater Overheat / Thermal Cut-out Tripped
E05
Neff dryer shows E05 and will not heat; cycle may complete with cold air only.
Heating Element Circuit Fault
E06
Dryer displays E06; drum may not turn or stops shortly after starting.
Motor Drive Fault
E07
Neff dryer shows E07; often associated with no drum rotation and a humming sound from the motor area.
Motor Start Failure / Blocked Drum
E08
Dryer displays E08; cycle may abort shortly after start, sometimes with unusual noises from the fan area.
Fan Motor / Blower Fault
E09
On Neff heat pump dryers, E09 is displayed and the dryer does not heat; cycle runs with cool air only.
Heat Pump Compressor / Inverter Fault
E10
Neff dryer shows E10; machine may stop and display a water-related warning on condenser models with a water tank.
Condensate Pump / Water Level Fault
E11
Dryer displays E11; may be accompanied by erratic temperature control or immediate shutdown.
Exhaust / Inlet Temperature Sensor Fault
E12
Neff dryer shows E12; often related to sensor-dry programs not working correctly.
Humidity / Ambient Sensor Fault (if equipped)
E13
Dryer displays E13; may stop with a beeping alarm, sometimes after a power fluctuation.
Control Board Communication / Internal Error
E14
Neff dryer shows E14; may not respond correctly to button presses or program selection.
User Interface / Keypad Fault
E15
Dryer displays E15; may be associated with internal leak detection on some condenser/heat pump models.
Internal Leak / Safety Float Activated
E16
Neff dryer shows E16; may not lock the door or may unlock unexpectedly during cycle.
Door Lock Control / Feedback Fault
E17
Dryer displays E17; may be associated with incorrect or unstable mains voltage detection.
Mains Voltage / Power Supply Fault
E18
Neff dryer shows E18; may stop mid-cycle with no obvious mechanical issue.
Software / Program Memory Error
E19
Dryer displays E19; may be linked to sensor calibration or configuration issues after part replacement.
Configuration / Parameter Error
E20
Neff dryer shows E20; may be associated with motor speed sensing or tachometer issues.
Motor Tachometer / Speed Sensor Fault
Symptom
Dryer display and lights are completely dead; no response when pressing buttons.
No Power / Dead Appliance
Symptom
Dryer display shows unusually long remaining times or time jumps up and down during cycle, with clothes often still damp.
Sensor Dry Algorithm / Moisture Detection Issue
Symptom
Dryer door glass or front panel becomes excessively hot to the touch.
Front Airflow Restriction / Seal Issue
Symptom
Dryer door is difficult to open or does not latch properly; cycles may stop unexpectedly.
Door Latch / Hinge Alignment Problem
Symptom
Dryer drum does not turn, but you can hear the motor humming; no error code.
Drum Not Turning / Slipping Belt
Symptom
Dryer drum light works and display is on, but pressing Start only produces a click and no movement.
Start Circuit / Motor Not Energized
Symptom
Dryer emits a burning smell during operation, but still runs.
Overheating / Lint on Heater
Symptom
Dryer emits a musty or moldy smell on clothes after drying.
Odor from Damp Lint and Condensate System
Symptom
Dryer leaks water onto the floor from the front or bottom.
Water Leak from Condenser System
Symptom
Dryer makes a rattling or scraping noise, especially at low speeds.
Foreign Object in Drum or Fan
Symptom
Dryer makes loud banging or thumping noises, especially with small loads.
Drum Imbalance / Loose Components
Symptom
Dryer makes loud squealing or screeching noises during operation.
Worn Drum Support Components
Symptom
Dryer runs but clothes come out very hot and sometimes slightly scorched.
Overheating / Thermostat Regulation Fault
Symptom
Dryer runs but does not heat; clothes come out cold and wet, no error code displayed.
No Heat Condition Without Error
Symptom
Dryer starts then stops after a few minutes with no error; display may still be on.
Intermittent Power or Control Fault
Symptom
Dryer stops mid-cycle and powers off completely; after cooling, it may restart.
Overheating / Thermal Cut-out Cycling
Symptom
Dryer takes too long to dry or never reaches the selected dryness level; no error code.
Poor Drying Performance / Extended Dry Times
Symptom
Dryer vibrates excessively or moves across the floor during operation.
Excessive Vibration / Installation Issue
Symptom
Dryer water tank does not fill; instead, water appears in a tray or leaks internally.
Condensate Routing Fault
Symptom
Dryer will not start at all; display may light but Start button does nothing, no error code.
No Start Condition
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Dryer will not start; display shows E01 shortly after pressing Start.
|
Door Lock / Door Switch Failure | View Details |
| E02 |
Dryer stops shortly after start or will not start; E02 displayed on Neff condenser or heat pump dryer.
|
Overheating / Temperature Sensor or Airflow Fault | View Details |
| E03 |
Neff condenser or heat pump dryer shows E03 and may stop mid-cycle; laundry remains damp.
|
Moisture Sensor / Dryness Detection Fault | View Details |
| E04 |
Dryer displays E04 and stops; often associated with overheating or very hot cabinet surfaces.
|
Heater Overheat / Thermal Cut-out Tripped | View Details |
| E05 |
Neff dryer shows E05 and will not heat; cycle may complete with cold air only.
|
Heating Element Circuit Fault | View Details |
| E06 |
Dryer displays E06; drum may not turn or stops shortly after starting.
|
Motor Drive Fault | View Details |
| E07 |
Neff dryer shows E07; often associated with no drum rotation and a humming sound from the motor area.
|
Motor Start Failure / Blocked Drum | View Details |
| E08 |
Dryer displays E08; cycle may abort shortly after start, sometimes with unusual noises from the fan area.
|
Fan Motor / Blower Fault | View Details |
| E09 |
On Neff heat pump dryers, E09 is displayed and the dryer does not heat; cycle runs with cool air only.
|
Heat Pump Compressor / Inverter Fault | View Details |
| E10 |
Neff dryer shows E10; machine may stop and display a water-related warning on condenser models with a water tank.
|
Condensate Pump / Water Level Fault | View Details |
| E11 |
Dryer displays E11; may be accompanied by erratic temperature control or immediate shutdown.
|
Exhaust / Inlet Temperature Sensor Fault | View Details |
| E12 |
Neff dryer shows E12; often related to sensor-dry programs not working correctly.
|
Humidity / Ambient Sensor Fault (if equipped) | View Details |
| E13 |
Dryer displays E13; may stop with a beeping alarm, sometimes after a power fluctuation.
|
Control Board Communication / Internal Error | View Details |
| E14 |
Neff dryer shows E14; may not respond correctly to button presses or program selection.
|
User Interface / Keypad Fault | View Details |
| E15 |
Dryer displays E15; may be associated with internal leak detection on some condenser/heat pump models.
|
Internal Leak / Safety Float Activated | View Details |
| E16 |
Neff dryer shows E16; may not lock the door or may unlock unexpectedly during cycle.
|
Door Lock Control / Feedback Fault | View Details |
| E17 |
Dryer displays E17; may be associated with incorrect or unstable mains voltage detection.
|
Mains Voltage / Power Supply Fault | View Details |
| E18 |
Neff dryer shows E18; may stop mid-cycle with no obvious mechanical issue.
|
Software / Program Memory Error | View Details |
| E19 |
Dryer displays E19; may be linked to sensor calibration or configuration issues after part replacement.
|
Configuration / Parameter Error | View Details |
| E20 |
Neff dryer shows E20; may be associated with motor speed sensing or tachometer issues.
|
Motor Tachometer / Speed Sensor Fault | View Details |
| – |
Dryer display and lights are completely dead; no response when pressing buttons.
|
No Power / Dead Appliance | View Details |
| – |
Dryer display shows unusually long remaining times or time jumps up and down during cycle, with clothes often still damp.
|
Sensor Dry Algorithm / Moisture Detection Issue | View Details |
| – |
Dryer door glass or front panel becomes excessively hot to the touch.
|
Front Airflow Restriction / Seal Issue | View Details |
| – |
Dryer door is difficult to open or does not latch properly; cycles may stop unexpectedly.
|
Door Latch / Hinge Alignment Problem | View Details |
| – |
Dryer drum does not turn, but you can hear the motor humming; no error code.
|
Drum Not Turning / Slipping Belt | View Details |
| – |
Dryer drum light works and display is on, but pressing Start only produces a click and no movement.
|
Start Circuit / Motor Not Energized | View Details |
| – |
Dryer emits a burning smell during operation, but still runs.
|
Overheating / Lint on Heater | View Details |
| – |
Dryer emits a musty or moldy smell on clothes after drying.
|
Odor from Damp Lint and Condensate System | View Details |
| – |
Dryer leaks water onto the floor from the front or bottom.
|
Water Leak from Condenser System | View Details |
| – |
Dryer makes a rattling or scraping noise, especially at low speeds.
|
Foreign Object in Drum or Fan | View Details |
| – |
Dryer makes loud banging or thumping noises, especially with small loads.
|
Drum Imbalance / Loose Components | View Details |
| – |
Dryer makes loud squealing or screeching noises during operation.
|
Worn Drum Support Components | View Details |
| – |
Dryer runs but clothes come out very hot and sometimes slightly scorched.
|
Overheating / Thermostat Regulation Fault | View Details |
| – |
Dryer runs but does not heat; clothes come out cold and wet, no error code displayed.
|
No Heat Condition Without Error | View Details |
| – |
Dryer starts then stops after a few minutes with no error; display may still be on.
|
Intermittent Power or Control Fault | View Details |
| – |
Dryer stops mid-cycle and powers off completely; after cooling, it may restart.
|
Overheating / Thermal Cut-out Cycling | View Details |
| – |
Dryer takes too long to dry or never reaches the selected dryness level; no error code.
|
Poor Drying Performance / Extended Dry Times | View Details |
| – |
Dryer vibrates excessively or moves across the floor during operation.
|
Excessive Vibration / Installation Issue | View Details |
| – |
Dryer water tank does not fill; instead, water appears in a tray or leaks internally.
|
Condensate Routing Fault | View Details |
| – |
Dryer will not start at all; display may light but Start button does nothing, no error code.
|
No Start Condition | View Details |
No matching codes found
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