E13
Neff Control Board Communication / Internal Error

Dryer displays E13; may stop with a beeping alarm, sometimes after a power fluctuation.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Glitch in main control firmware, Poor connection between main PCB and user interface board, Failing control module

How to Fix / Troubleshooting

Safety first: Switch off and unplug the dryer.

Reset procedure:

  • Leave the dryer disconnected for at least 10 minutes to allow capacitors to discharge.
  • Reconnect and attempt to start a simple timed program.

Check control connections:

  • Remove the top cover and access the main control board and user interface board.
  • Unplug and re-plug the ribbon cable or harness between the boards.
  • Inspect for signs of moisture, corrosion, or burnt components.

If E13 returns immediately, the main control board is likely defective and should be replaced. Firmware updates, if available from Neff, should be applied by an authorized service center.

Advertisements

Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements