Neff dryer shows E16; may not lock the door or may unlock unexpectedly during cycle.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect mains power.
Door lock inspection:
- Remove the front panel trim to access the door lock assembly.
- Check that the lock mechanism is not physically broken or loose.
- Inspect the wiring connector for burning or loose pins.
Electrical tests:
- Measure the resistance of the lock coil; compare with service data. An open coil indicates a failed lock.
- Check continuity of the lock feedback switch when the lock is engaged.
Replace the door lock assembly if the coil or feedback switch is faulty. If the lock tests good but E16 persists, the control board output may be defective and require replacement.
Repair Difficulty
Required Part
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