E14
Neff User Interface / Keypad Fault

Neff dryer shows E14; may not respond correctly to button presses or program selection.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective touch control panel, Damaged ribbon cable between UI and main board, Moisture ingress behind fascia

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the control fascia.

Inspect the user interface:

  • Remove the top cover and the screws securing the control panel.
  • Carefully pull the panel forward and inspect the PCB for corrosion, especially around buttons or touch pads.
  • Check the ribbon cable for kinks, cracks, or loose connectors.

Drying and cleaning:

  • If there are signs of moisture, gently dry the area and clean light corrosion with isopropyl alcohol and a soft brush.

If buttons remain unresponsive or E14 persists, replace the complete user interface module. Ensure anti-static precautions when handling electronic boards.

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Repair Difficulty

Medium 3/5

Required Part

User Interface / Control Panel PCB
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