New World User Interface Button / Touchpad Fault

Dryer control panel buttons are unresponsive or respond intermittently.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged buttons, Moisture or detergent ingress into control panel, Loose ribbon cable, Faulty user interface PCB

Safety first: Unplug the dryer before removing the control panel.

Clean panel surface: Wipe the control panel with a slightly damp cloth to remove residue. Do not allow liquid to enter the panel.
Inspect internally: Remove the control fascia and check for signs of moisture or corrosion. Dry and clean with isopropyl alcohol if needed.
Check ribbon cable: Reseat the ribbon cable between the UI board and main PCB.
Replace UI board: If specific buttons remain unresponsive, replace the user interface PCB.

Medium 3/5

User Interface Control Board

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