E10
New World Condenser Pump / Water Level Fault (Condenser Dryer)

Dryer stops and displays E10; condenser models may show poor drying performance.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked condenser pump, Blocked water level sensor chamber, Kinked or blocked pump hose, Failed condenser pump motor

How to Fix / Troubleshooting

Safety first: Disconnect the dryer from the mains and remove the water tank before working on the pump system.

  • Empty water tank: Remove and empty the condensate water tank. Clean it with warm soapy water and ensure the float (if fitted) moves freely.
  • Clean pump area: Access the pump compartment (usually behind the lower front kick panel). Remove lint and debris from the pump sump and filter area.
  • Check hoses: Inspect the small hoses from the sump to the pump and from the pump to the tank for kinks or blockages. Flush them with water if necessary.
  • Test pump: With the dryer unplugged, disconnect the pump and check for obstructions in the impeller. If accessible, test the pump coil resistance with a multimeter. Replace the pump if open-circuit or seized.
  • Reassemble and test: Refit all components, ensure the tank is seated correctly, restore power, and run a short cycle to confirm that E10 is cleared.
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Repair Difficulty

Medium 3/5

Required Part

Condenser Pump
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