E11
Vedette User Interface / Keypad Fault

Dryer shows E11, often accompanied by beeping and no start

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted button on control panel, Damaged touch membrane, Loose or oxidized ribbon cable between UI and main board, Faulty user interface PCB

How to Fix / Troubleshooting

Safety first: Unplug the dryer before opening the control panel.

Step-by-step checks:

  • Check for stuck keys: Press each button on the control panel several times. Ensure none are physically stuck or jammed by dirt or detergent residue. Clean around buttons with a slightly damp cloth (no liquid inside the panel).
  • Power reset: Disconnect power for 5 minutes, then reconnect and test. Sometimes clears minor UI glitches.
  • Inspect ribbon cable: Remove the top cover and control panel fascia. Check the flat ribbon cable between the UI board and main board. Reseat both ends and ensure no cracks or corrosion.
  • Visual inspection: Look for burnt or damaged components on the UI board. If present, replace the UI board.

Note: If E11 persists after cleaning and reseating cables, the user interface board is likely defective and should be replaced with the correct Vedette part.

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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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