How to Fix / Troubleshooting

Safety first: Unplug the dryer. Water and electricity are a dangerous combination.

Step-by-step checks:

Inspect base tray: Remove the lower front or side panel to access the base. If water is present, carefully soak it up with towels or a sponge.
Locate leak source: Check the condensate pump, hoses, and water tank connections for drips or cracks. Run a short cycle while observing (with panels safely in place where possible) to see where water appears.
Repair leaks: Tighten hose clamps, replace cracked hoses or tank, and ensure the pump outlet is not blocked.
Check float switch: Verify that the float moves freely and the switch is not stuck in the “full” position. Replace the float switch if defective.
Dry thoroughly: After fixing leaks, ensure the base is completely dry before reassembling and testing.

Note: Persistent E14 without visible water may indicate a faulty float switch or wiring, requiring replacement.

Dryer displays E14, will not start or stops, sometimes with water in base tray (on condenser/heat pump models)

Possible Causes