Display shows E03 and charging stops or never starts; vehicle may show a charging error.

Danger: Ground faults can be hazardous. If you smell burning, see smoke, or feel tingling when touching metal parts, stop using the charger immediately and shut off power at the breaker.

• Step 1 – Dry and clean: Disconnect from power and vehicle. Inspect the J1772 connector for moisture, condensation, or dirt. Dry thoroughly with a lint-free cloth and allow the connector to air dry for several hours in a warm, dry location.
• Step 2 – Inspect cable and housing: Look for cuts, abrasions, or crushed areas on the BougeRV output cable. Check the charger housing for cracks that could allow water ingress.
• Step 3 – Verify ground connection: For hardwired units, open the input wiring compartment (power off) and confirm the ground conductor is securely fastened to the ground terminal and that the terminal is tight. For plug-in units, inspect the plug blades and ground pin for corrosion or discoloration.
• Step 4 – Test on a dry circuit: After drying and inspection, restore power and test on a known-good, dry circuit. If E03 appears immediately with no vehicle connected, the internal GFCI / leakage current sensor or main board is likely faulty.
• Step 5 – Replace components: If cable damage is found, replace the BougeRV output cable assembly. If no external issues are found and E03 persists, have a qualified technician replace the BougeRV GFCI module or main control board.