BougeRV
BougeRV EV Home Chargers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Charger will not start charging; display shows E01 immediately after plugging into vehicle.
Pilot Signal Communication Fault
E02
Charger displays E02 and refuses to start; vehicle does not lock the connector or begin charging.
Proximity Detection / Plug-In Detection Fault
E03
Display shows E03 and charging stops or never starts; vehicle may show a charging error.
Ground Fault / Leakage Current Detected
E04
Charger shows E04 and will not charge; often occurs immediately after plugging into the wall or turning on breaker.
Line Voltage Out of Range
E05
Charger displays E05 during charging; charging stops unexpectedly.
Overcurrent / Output Overload Protection Trip
E06
Charger shows E06 and does not energize; you may hear a click followed by immediate shutdown.
Relay / Contactor Weld Detection or Failure
E07
Charger displays E07 and refuses to start; often associated with reversed line/neutral or missing ground.
Protective Earth / Grounding Fault
E08
Charger shows E08 after some minutes of operation; unit may feel hot to the touch and fan may run at high speed.
Internal Overtemperature Protection Trip
E09
Charger displays E09 and does not start; may occur after a surge or lightning event.
Surge Protection / MOV Failure
E10
Charger shows E10 and will not start; display may also show a communication icon or Wi-Fi symbol.
Internal Communication Bus Error
E11
Charger displays E11 and stops charging; may be labeled as "EVSE fault" or "vehicle error".
Vehicle Diode / Pilot Line Integrity Fault
E12
Charger shows E12 and does not respond to button presses; display may be frozen.
User Interface / Keypad Failure
E13
Charger displays E13 and charging stops; may be associated with a timer or scheduling function.
Real-Time Clock / Scheduling Error
E14
Charger shows E14 and refuses to start; may be labeled as "lock error" on smart models with connector lock.
Connector Lock Mechanism Fault
E15
Charger displays E15 and stops charging; may occur when using Wi-Fi or app control.
Network Module Communication Fault
E16
Charger shows E16 and will not start; may be labeled as "calibration error".
Current Sensor Calibration Fault
E17
Charger displays E17 and charging stops; may be associated with DC leakage detection.
DC Residual Current Detection Fault
E18
Charger shows E18 and does not start; may be labeled as "phase error" on three-phase models.
Phase Loss / Phase Sequence Fault
E19
Charger displays E19 and stops charging; may be labeled as "isolation fault".
Insulation / Isolation Resistance Fault
E20
Charger shows E20 and will not start; may be labeled as "memory error".
Non-Volatile Memory / EEPROM Fault
Symptom
Charger cable insulation shows cracks, cuts, or severe abrasion.
Damaged Output Cable Insulation
Symptom
Charger cable or connector becomes noticeably warm or hot during charging.
Overheating Connector / High Contact Resistance
Symptom
Charger display is dim or backlight flickers while charging.
Backlight Power Instability
Symptom
Charger display is on but completely blank (no text) or shows garbled characters.
Display Module Failure
Symptom
Charger does not power on at all; no display, no LEDs, and no relay click when power is applied.
No Power / Dead Unit
Symptom
Charger emits a burning smell or visible smoke during or shortly after starting a charge.
Overheating Component / Electrical Failure
Symptom
Charger enclosure or mounting bracket feels loose or wobbly on the wall.
Mechanical Mounting Failure
Symptom
Charger front buttons are unresponsive or require very hard presses to register.
Keypad Wear or Contamination
Symptom
Charger gets unusually hot to the touch during normal charging, even at rated current, but no error code is shown.
Excessive Internal Heating
Symptom
Charger handle does not latch securely into the vehicle inlet or is difficult to insert/remove.
Mechanical Wear or Deformation of Connector
Symptom
Charger intermittently stops charging without any error code; charging resumes if unplugged and replugged.
Intermittent Power or Control Fault
Symptom
Charger makes loud buzzing or humming noises during operation.
Acoustic Noise from Contactor or Power Electronics
Symptom
Charger powers on and display is lit, but vehicle does not start charging and no relay click is heard.
No Output / Contactor Not Engaging
Symptom
Charger scheduling or delayed start feature does not work reliably; charges immediately instead of waiting.
Scheduling / Timer Malfunction
Symptom
Charger trips the household breaker or RCD/GFCI as soon as charging starts.
Nuisance Tripping / Excessive Inrush or Leakage
Symptom
Charger Wi-Fi or Bluetooth connection is unstable or frequently drops, but charging continues.
Wireless Connectivity Instability
Symptom
Vehicle reports "charging error" or "check charging equipment" but BougeRV charger shows no error code.
Marginal Pilot Signal or Timing Issue
Symptom
Water or condensation visible inside the charger housing or behind the display window.
Water Ingress / Seal Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Charger will not start charging; display shows E01 immediately after plugging into vehicle.
|
Pilot Signal Communication Fault | View Details |
| E02 |
Charger displays E02 and refuses to start; vehicle does not lock the connector or begin charging.
|
Proximity Detection / Plug-In Detection Fault | View Details |
| E03 |
Display shows E03 and charging stops or never starts; vehicle may show a charging error.
|
Ground Fault / Leakage Current Detected | View Details |
| E04 |
Charger shows E04 and will not charge; often occurs immediately after plugging into the wall or turning on breaker.
|
Line Voltage Out of Range | View Details |
| E05 |
Charger displays E05 during charging; charging stops unexpectedly.
|
Overcurrent / Output Overload Protection Trip | View Details |
| E06 |
Charger shows E06 and does not energize; you may hear a click followed by immediate shutdown.
|
Relay / Contactor Weld Detection or Failure | View Details |
| E07 |
Charger displays E07 and refuses to start; often associated with reversed line/neutral or missing ground.
|
Protective Earth / Grounding Fault | View Details |
| E08 |
Charger shows E08 after some minutes of operation; unit may feel hot to the touch and fan may run at high speed.
|
Internal Overtemperature Protection Trip | View Details |
| E09 |
Charger displays E09 and does not start; may occur after a surge or lightning event.
|
Surge Protection / MOV Failure | View Details |
| E10 |
Charger shows E10 and will not start; display may also show a communication icon or Wi-Fi symbol.
|
Internal Communication Bus Error | View Details |
| E11 |
Charger displays E11 and stops charging; may be labeled as "EVSE fault" or "vehicle error".
|
Vehicle Diode / Pilot Line Integrity Fault | View Details |
| E12 |
Charger shows E12 and does not respond to button presses; display may be frozen.
|
User Interface / Keypad Failure | View Details |
| E13 |
Charger displays E13 and charging stops; may be associated with a timer or scheduling function.
|
Real-Time Clock / Scheduling Error | View Details |
| E14 |
Charger shows E14 and refuses to start; may be labeled as "lock error" on smart models with connector lock.
|
Connector Lock Mechanism Fault | View Details |
| E15 |
Charger displays E15 and stops charging; may occur when using Wi-Fi or app control.
|
Network Module Communication Fault | View Details |
| E16 |
Charger shows E16 and will not start; may be labeled as "calibration error".
|
Current Sensor Calibration Fault | View Details |
| E17 |
Charger displays E17 and charging stops; may be associated with DC leakage detection.
|
DC Residual Current Detection Fault | View Details |
| E18 |
Charger shows E18 and does not start; may be labeled as "phase error" on three-phase models.
|
Phase Loss / Phase Sequence Fault | View Details |
| E19 |
Charger displays E19 and stops charging; may be labeled as "isolation fault".
|
Insulation / Isolation Resistance Fault | View Details |
| E20 |
Charger shows E20 and will not start; may be labeled as "memory error".
|
Non-Volatile Memory / EEPROM Fault | View Details |
| – |
Charger cable insulation shows cracks, cuts, or severe abrasion.
|
Damaged Output Cable Insulation | View Details |
| – |
Charger cable or connector becomes noticeably warm or hot during charging.
|
Overheating Connector / High Contact Resistance | View Details |
| – |
Charger display is dim or backlight flickers while charging.
|
Backlight Power Instability | View Details |
| – |
Charger display is on but completely blank (no text) or shows garbled characters.
|
Display Module Failure | View Details |
| – |
Charger does not power on at all; no display, no LEDs, and no relay click when power is applied.
|
No Power / Dead Unit | View Details |
| – |
Charger emits a burning smell or visible smoke during or shortly after starting a charge.
|
Overheating Component / Electrical Failure | View Details |
| – |
Charger enclosure or mounting bracket feels loose or wobbly on the wall.
|
Mechanical Mounting Failure | View Details |
| – |
Charger front buttons are unresponsive or require very hard presses to register.
|
Keypad Wear or Contamination | View Details |
| – |
Charger gets unusually hot to the touch during normal charging, even at rated current, but no error code is shown.
|
Excessive Internal Heating | View Details |
| – |
Charger handle does not latch securely into the vehicle inlet or is difficult to insert/remove.
|
Mechanical Wear or Deformation of Connector | View Details |
| – |
Charger intermittently stops charging without any error code; charging resumes if unplugged and replugged.
|
Intermittent Power or Control Fault | View Details |
| – |
Charger makes loud buzzing or humming noises during operation.
|
Acoustic Noise from Contactor or Power Electronics | View Details |
| – |
Charger powers on and display is lit, but vehicle does not start charging and no relay click is heard.
|
No Output / Contactor Not Engaging | View Details |
| – |
Charger scheduling or delayed start feature does not work reliably; charges immediately instead of waiting.
|
Scheduling / Timer Malfunction | View Details |
| – |
Charger trips the household breaker or RCD/GFCI as soon as charging starts.
|
Nuisance Tripping / Excessive Inrush or Leakage | View Details |
| – |
Charger Wi-Fi or Bluetooth connection is unstable or frequently drops, but charging continues.
|
Wireless Connectivity Instability | View Details |
| – |
Vehicle reports "charging error" or "check charging equipment" but BougeRV charger shows no error code.
|
Marginal Pilot Signal or Timing Issue | View Details |
| – |
Water or condensation visible inside the charger housing or behind the display window.
|
Water Ingress / Seal Failure | View Details |
No matching codes found
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