E10
BougeRV Internal Communication Bus Error

Charger shows E10 and will not start; display may also show a communication icon or Wi-Fi symbol.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between display board and main control board, Faulty communication interface IC on main board, Corrupted firmware, Oxidized low-voltage connectors

How to Fix / Troubleshooting

Note: This fault usually does not involve high voltage, but always disconnect mains power before opening the charger.

  • Step 1 – Power cycle: Turn off power for 5 minutes, then restore. Sometimes a transient communication error clears with a full reset.
  • Step 2 – Reseat connectors: With power off and cover removed, locate the ribbon cable or harness between the display / user interface board and the main control board. Carefully unplug and replug the connectors to wipe oxidation.
  • Step 3 – Inspect for damage: Check the ribbon cable for kinks, cuts, or pinch points. Replace if any damage is visible.
  • Step 4 – Firmware update: If BougeRV provides a firmware update method (via app or USB), follow their instructions to update the charger firmware, which can resolve communication bugs.
  • Step 5 – Board replacement: If E10 persists after reseating and firmware update, either the display board or main control board is defective. Replace the display board first (lower cost), then the main board if needed.
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Repair Difficulty

Medium 3/5

Required Part

BougeRV Display / User Interface Board
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