Charger completely dead: no LEDs, no display, no response in app, vehicle does not detect connection.

Safety: Always turn off the main breaker before removing panel covers. High voltage is present even when the charger appears dead.

• Check breaker: Verify that the dedicated Emporia charger breaker is in the ON position. If tripped, reset once. If it trips again immediately, do not force it on; there may be a short.
• Test outlet (plug-in models): Plug another 240V-rated device or use a multimeter to confirm power at the receptacle.
• Inspect internal connections (hardwired, qualified person): With power off, remove the charger cover and check that all supply wires are firmly secured in the terminal block and show no signs of burning.
• Restore power and observe: If LEDs or indicators still do not light, the internal low-voltage power supply on the control board may have failed.
• Do not attempt board-level repair: Replace the entire control board assembly or the charger per Emporia guidance. This should be done by a licensed electrician or authorized service provider.