Charger housing becomes very hot to the touch during normal charging.

Safety: If the enclosure is too hot to touch comfortably, stop charging and turn off the breaker. Overheating can lead to fire.

• Check installation environment: Ensure the Emporia charger has the recommended clearances and is not installed in a confined, unventilated space.
• Reduce current: In the Emporia app, lower the maximum current setting and observe whether the temperature improves.
• Internal inspection (qualified person): With power off, open the charger and look for discolored wiring, melted insulation, or hot spots around the contactor and terminal block.
• Tighten connections: Loose lugs can cause heating. Carefully retighten all power terminals to manufacturer torque specs.
• If overheating persists at reduced current and with tight connections: Internal components such as the contactor or control board may be failing and should be replaced.