Charger starts charging but stops randomly after a few minutes; no error code remains latched.

Safety: Turn off power at the breaker before opening the charger.

• Observe pattern: Note whether interruptions coincide with high temperatures, other large loads turning on, or Wi-Fi connectivity changes.
• Inspect cable and handle for heat: After a session stops, carefully feel (without touching metal pins) the cable and handle. Excessive warmth suggests poor connections or undersized components.
• Check internal terminations (qualified person): With power off, tighten all terminal screws on the input block, contactor, and cable connections.
• Disable smart features temporarily: In the Emporia app, turn off schedules, load management, and remote stop/start to rule out software interruptions.
• Test with another EV: If only one vehicle exhibits the issue, the problem may be with that vehicle’s onboard charger.
• If interruptions continue across vehicles and with tight connections: The contactor coil or control board may be failing intermittently and should be replaced.