Emporia
Incorrect Energy Measurement
Emporia app shows incorrect or zero energy usage for charging sessions.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty internal current sensor, Misconfigured CT clamps, Firmware bug in metering logic, Loose sensor connector on control board
How to Fix / Troubleshooting
Safety: Turn off power at the breaker before handling CTs or opening the charger.
- Check CT configuration: If using external Emporia CTs for energy monitoring, verify they are installed on the correct conductors and oriented properly.
- Inspect sensor connections: With power off, open the charger and ensure the internal current sensor connectors are firmly seated on the control board.
- Recalibrate via app: Use any available calibration or reset functions in the Emporia app to reinitialize energy measurement.
- Update firmware: Install the latest firmware to correct any known metering issues.
- If readings remain inaccurate: The internal current sensor or metering IC on the control board may be defective. Replace the control board assembly.
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Repair Difficulty
Medium
3/5
Required Part
Control Board with Integrated Current Sensor
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