Charger displays E09; app may show 'Temperature too high' or 'Overtemperature shutdown'; charging stops mid-session.

Safety: Allow the charger to cool before touching the housing. Turn off power at the breaker if you suspect overheating.

• Check installation location: Ensure there is adequate clearance around the Emporia charger (per manual). Remove any objects blocking airflow or covering the unit.
• Reduce ambient heat: If installed outdoors in direct sun, consider adding shade or relocating the unit according to Emporia guidelines.
• Inspect for dust buildup: With power off, gently clean exterior vents with a soft brush or vacuum. Do not spray water or cleaners into the unit.
• Lower current setting: In the Emporia app, temporarily reduce the maximum current to decrease internal heating and test if E09 still occurs.
• If E09 recurs at normal temperatures: The internal temperature sensor or thermal interface may be faulty. This requires opening the electronics compartment and replacing the control board or sensor assembly, which should be done by a qualified technician.