Vehicle reports 'Charging station error' or 'Unable to charge' but charger shows ready; no error code displayed.

Safety: Turn off power at the breaker before handling internal wiring.

• Clean connector: Use a dry, soft brush or compressed air to clean the J1772 pins. Do not use solvents or lubricants.
• Inspect pins: Check for slightly bent or recessed pins on both the handle and vehicle inlet. Minor misalignment can cause poor contact.
• Firm insertion: Plug the handle into the vehicle firmly until it clicks. Hold it in place for a few seconds to see if the vehicle begins charging.
• Test with another EV: If another vehicle charges normally, the issue may be with the original vehicle’s onboard charger or firmware.
• Internal check (qualified person): With power off, verify that the pilot and proximity wires are secure on the control board connector.
• If symptoms persist across vehicles: The pilot driver or sensing circuit on the control board may be marginal and require board replacement.