Hager Low Output Current / Misreported Charging State

Charger’s front LED or display indicates ‘charging’ but the vehicle battery percentage does not increase or increases very slowly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Charger limited by dynamic load management, Incorrect maximum current setting in charger configuration, Faulty internal current sensor, Vehicle limiting current due to its own battery management

How to Fix / Troubleshooting

Safety first: This is usually not an immediate safety issue but may indicate configuration or sensor problems.

Steps to try:

  • Check app current: In the Hager app or web interface, verify the configured maximum current and any active load management limits.
  • Disable eco/load modes temporarily: If safe and allowed, disable dynamic load management or eco modes to test full‑power charging.
  • Check vehicle settings: Ensure the vehicle is not set to a reduced charging current or ‘reduced’ mode.
  • Compare with another charger: Charge the vehicle on a different EVSE to confirm the vehicle can accept normal current.
  • Technician metering check: If the charger reports high current but actual current is low, the internal meter or CT may be faulty and should be tested and replaced.
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Repair Difficulty

Medium 3/5

Required Part

Internal Energy Meter / CT Assembly
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