E03
Hager Overcurrent / Overload Protection Trip

Hager EV charger shows E03 and will not energise; charging stops shortly after starting. Often logged as ‘overcurrent’ or ‘overload’ in the app.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect current setting in charger configuration, Oversized vehicle charging request exceeding charger rating, Faulty internal contactor welding or sticking, Loose or undersized supply conductors causing overheating

How to Fix / Troubleshooting

Safety first: Overcurrent can overheat wiring. If you smell burning or see discoloration, switch off power at the main breaker and call a professional immediately.

Steps to try:

  • Check charger rating vs. vehicle setting: Confirm the Hager charger’s maximum current (e.g. 7.4 kW / 32 A single‑phase). In the vehicle’s charging settings, ensure the requested current does not exceed this rating.
  • Power-cycle the charger: Turn OFF the EV charger’s dedicated breaker for 1 minute, then turn it back ON. Attempt a new charging session.
  • Inspect upstream protection: Check that the dedicated MCB/RCBO feeding the charger matches the charger’s rated current and has not been derated by overheating or loose terminals.
  • Check for repeated trips: If E03 appears repeatedly even at low current, an internal contactor or current sensor may be defective. Do not open the unit unless qualified.
  • Call a technician: A Hager‑trained electrician should open the charger, inspect the power contactor, torque‑check terminals, and verify current sensor calibration. Replace the power contactor or main control board if faulty.
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Repair Difficulty

Hard 4/5

Required Part

Power Contactor Assembly
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