E09
Hager DC Residual Current Detection Trip (RDC-DD)

Charger shows E09; app may indicate ‘DC fault current detected’ or ‘DC leakage fault’. Charging is interrupted immediately.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

DC leakage current from vehicle onboard charger, Faulty Type 2 cable causing DC leakage, Defective RDC‑DD sensor module inside charger, Incorrect wiring through the DC sensor core

How to Fix / Troubleshooting

Safety first: DC leakage can compromise RCD protection. Do not repeatedly reset without investigation.

Steps to try:

  • Unplug and retry: Disconnect the vehicle, wait 1–2 minutes, then reconnect and start a new session. If E09 clears and does not return, it may have been a transient event.
  • Test with another vehicle: If possible, charge a different EV on the same charger. If E09 only occurs with one vehicle, the issue may be with that vehicle’s onboard charger and should be checked by the vehicle manufacturer.
  • Try another cable: Swap the Type 2 cable. If E09 disappears, replace the original cable.
  • Technician inspection: If E09 occurs with multiple vehicles and cables, a qualified technician should test the RDC‑DD module, verify correct routing of conductors through the sensor, and replace the RDC‑DD or main board if faulty.
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Repair Difficulty

Hard 4/5

Required Part

RDC-DD Sensor Module
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