Hager Moisture Ingress / Compromised IP Rating

Visible water or condensation inside the transparent parts of the Hager EV charger enclosure or around the Type 2 socket; occasional tripping of RCD.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged enclosure gasket, Incorrect mounting allowing water to run into the unit, Cracked housing due to impact, Unsealed cable gland entries

How to Fix / Troubleshooting

Safety first: Moisture inside an electrical enclosure is dangerous. Switch off the charger at the breaker immediately.

Steps to try:

  • Isolate power: Turn OFF the dedicated EV charger breaker and any local isolator.
  • Do not use until dry: Do not attempt to charge until the unit has been inspected and fully dried by a professional.
  • Technician inspection: A qualified electrician should open the enclosure, dry internal components, inspect for corrosion, and identify the entry point of water (glands, gaskets, cracks).
  • Repair sealing: Replace damaged gaskets, housings, or cable glands with Hager‑approved parts. Re‑seal all entries according to the installation manual.
  • Test insulation: Perform insulation resistance tests before re‑energising. Replace any corroded terminals or boards.
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Repair Difficulty

Professional Required 5/5

Required Part

Enclosure Gasket / Housing
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