E19
Land Rover
EVSE Protocol / Handshake Fault
Charger shows E19 and the vehicle reports an incompatible or unsupported charging station.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incompatible control pilot signaling due to firmware issue, Faulty CP resistor network on control board, Damaged CP line in output cable, Vehicle-specific compatibility issue with Land Rover charger firmware
How to Fix / Troubleshooting
Safety warning: Do not modify pilot signaling hardware without proper documentation.
- 1. Test with another EV: Connect a different vehicle to determine if the issue is specific to one car.
- 2. Inspect CP wiring: With power OFF, check the control pilot conductor from the output cable to the control board for continuity and secure connections.
- 3. Update charger firmware: Use the Land Rover app or service tool to install the latest firmware, which may include compatibility fixes.
- 4. Clean connector pins: Gently clean the Type 2 plug pins and vehicle inlet with a dry, soft brush to ensure good contact.
- 5. If E19 persists with multiple vehicles: The CP resistor network or control board may be faulty and require replacement by a service technician.
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Repair Difficulty
Medium
3/5
Required Part
Control Pilot Resistor Network on Control Board / Output Cable CP Conductor
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