Land Rover

Land Rover EV Home Chargers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Land Rover home charger will not start charging; charger shows E01 on the LED display or app and vehicle does not lock into charge session.
Pilot Signal Communication Fault
E02
Land Rover EV home charger displays E02 and refuses to start charging; vehicle may show a charging fault message.
Proximity Detection / Plug Lock Fault
E03
Charger shows E03 and will not energize; charging session aborts immediately after connection.
Ground Fault / Residual Current Detection Trip
E04
Land Rover home charger displays E04 and refuses to start; sometimes accompanied by a breaker trip.
Overcurrent / Output Overload Fault
E05
Charger shows E05 and does not start charging; vehicle may indicate a line voltage error.
Input Voltage Out of Range
E06
Land Rover EV charger shows E06 and stops charging shortly after starting; may restart and fail repeatedly.
Overtemperature Protection Trip
E07
Charger displays E07 and does not initiate charging; sometimes occurs after a power outage.
Internal Relay / Contactor Feedback Fault
E08
Land Rover charger shows E08 and refuses to charge; app may indicate an earth/ground fault.
Protective Earth (PE) Fault / Missing Ground
E09
Charger displays E09 and stops charging; may occur intermittently during a session.
DC Residual Current Detection Fault
E10
Land Rover wallbox shows E10 and does not respond to RFID cards or app commands.
User Interface / HMI Communication Fault
E11
Charger shows E11 and refuses to start; app may indicate a configuration or parameter error.
Configuration / Parameter Fault
E12
Land Rover EV charger shows E12 and cannot connect to the network; smart features disabled but basic charging may still work.
Network Communication Fault (Wi‑Fi/Ethernet)
E13
Charger displays E13 and refuses to start charging when scheduled or controlled by smart features.
OCPP / Backend Server Communication Fault
E14
Land Rover charger shows E14 and the vehicle reports a phase imbalance or line fault (mainly on three-phase installations).
Phase Loss / Phase Imbalance Fault
E15
Charger displays E15 and the vehicle shows an error related to incorrect plug temperature or overheating at the connector.
Connector Temperature Sensor Fault
E16
Land Rover charger shows E16 and the vehicle will not start charging; may occur after a firmware update.
Firmware Integrity / Self-Test Failure
E17
Charger shows E17 and the vehicle reports that the charging station is locked or not authorized.
Authorization / RFID Fault
E18
Land Rover charger displays E18 and the app indicates a load management or current sensor error.
Load Management / Current Sensor Fault
E19
Charger shows E19 and the vehicle reports an incompatible or unsupported charging station.
EVSE Protocol / Handshake Fault
E20
Land Rover charger displays E20 and the app indicates an internal power supply error.
Auxiliary Power Supply Fault
Symptom
Charger and vehicle both indicate that charging is in progress, but the Land Rover vehicle's battery percentage does not increase or increases very slowly.
Reduced Charging Power / Derating
Symptom
Charger powers on and shows ready, but the Land Rover vehicle does not start charging and shows 'Charging station not ready' with no error code on the charger.
Intermittent Pilot / Handshake Failure
Symptom
Charging starts normally but stops after a few minutes with no error code on the charger; the Land Rover vehicle reports 'Charging interrupted'.
Intermittent Output Power Loss
Symptom
Land Rover charger cable insulation shows cracks, cuts, or flattening from being run over or pinched.
Mechanical Cable Damage
Symptom
Land Rover charger cable is difficult to insert or remove from the vehicle inlet, or the latch does not engage smoothly.
Mechanical Connector Wear / Misalignment
Symptom
Land Rover charger cannot be found by the mobile app during setup or later use, even though the charger appears powered.
Local Connectivity / Pairing Issue
Symptom
Land Rover charger clicks repeatedly (contactor engaging and disengaging) when plugged into the vehicle, but charging does not start.
Unstable Pilot State / Contactor Chatter
Symptom
Land Rover charger enclosure becomes very hot to the touch during normal charging, even at moderate ambient temperatures.
Overheating Enclosure / Thermal Management Issue
Symptom
Land Rover charger enclosure or cable emits a noticeable burning smell or shows discoloration, even if charging still works.
Overheating / Insulation Breakdown
Symptom
Land Rover charger front cover or mounting plate is loose, rattles, or moves when plugging/unplugging the cable.
Mechanical Mounting / Structural Issue
Symptom
Land Rover charger front LEDs are very dim or completely off, but the unit still charges the vehicle normally.
LED Indicator / HMI Backlight Failure
Symptom
Land Rover charger front LEDs flash in an unusual pattern and the unit becomes unresponsive to button presses or app commands, but no numeric error code is displayed.
Firmware Lockup / Software Crash
Symptom
Land Rover charger intermittently loses Wi‑Fi connection, causing smart scheduling or monitoring to fail, while basic charging continues.
Intermittent Network Connectivity
Symptom
Land Rover charger trips the house RCD/RCBO or main breaker as soon as charging starts, but no specific error code is shown on the charger.
Nuisance Tripping / High Leakage or Short
Symptom
Land Rover EV charger makes a loud humming or buzzing noise during charging, louder than normal relay or contactor sounds.
Excessive Electrical Noise / Vibration
Symptom
Land Rover EV home charger completely dead: no LEDs, no display, no relay click, and the vehicle does not detect a charger when plugged in.
No Power / Dead Unit
Symptom
RFID cards that previously worked with the Land Rover charger are no longer recognized; charging only starts via app or not at all.
RFID Reader Degradation / Misconfiguration
Symptom
Visible water or condensation inside the transparent parts of the Land Rover charger, or signs of moisture when opening the enclosure.
Moisture Ingress / IP Seal Failure
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