MUSTART Button / Keypad Failure

Charger’s buttons or touch controls do not respond, but the display is on and charging may still start automatically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn mechanical buttons, moisture ingress into keypad, damaged UI circuit, stuck button causing others to be ignored

How to Fix / Troubleshooting

Safety warning: Do not pry off buttons or open the front panel; this can compromise sealing and expose live parts.

  • Dry the panel: If the charger was recently exposed to rain or washing, allow the front panel to dry completely.
  • Press each button: Gently press each button multiple times to see if any are stuck or feel different.
  • Use default settings: If charging still works at default current, you may temporarily use the charger without changing settings while arranging service.
  • Service: Non‑responsive buttons usually require replacement of the display/UI board.
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Repair Difficulty

Medium 3/5

Required Part

Display / User Interface Board
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