MUSTART Compromised Cable Insulation / Shock and Fire Hazard

Charger’s cable insulation is cracked, cut, or heavily abraded, but the charger still appears to function.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Mechanical damage from vehicles driving over cable, UV degradation from prolonged sun exposure, repeated sharp bending or pinching, animal chewing

Safety warning: Damaged insulation is extremely dangerous. Do not use the charger until the cable is replaced.

Stop using immediately: Unplug the charger from the wall and EV.
Inspect extent of damage: Look along the entire length of the MUSTART cable for additional cracks or cuts.
Do not tape over: Electrical tape is not an acceptable repair for EV charging cables.
Replace cable assembly: Contact MUSTART or a qualified service provider to replace the entire J1772 charging cable assembly.

Medium 3/5

J1772 Charging Cable Assembly

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