MUSTART Moisture Ingress / Environmental Sealing Degradation

Water or condensation visible on or around the charger housing; occasional random shutdowns or unexplained behavior during wet weather.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed housing gasket, cracked enclosure, damaged cable gland, installation in non‑recommended orientation, direct high‑pressure water spray

How to Fix / Troubleshooting

Safety warning: If you suspect water inside the charger, disconnect power immediately. Do not operate until fully inspected.

  • Disconnect power: Unplug or switch off the breaker.
  • Dry environment: Move portable units indoors to a dry, ventilated area. For wall‑mounted units, protect them from further rain and allow time to dry.
  • Inspect seals: Check around the housing seams, mounting points, and cable entry for cracks or gaps.
  • Avoid direct spray: Do not wash the charger with a hose or pressure washer.
  • Service if repeated: Recurrent moisture issues indicate compromised sealing; the housing gasket or entire unit may need replacement.
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Repair Difficulty

Hard 4/5

Required Part

Enclosure Gasket / Cable Gland (Part of Charger Housing)
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