NewMotion
Damaged Tethered Charging Cable
Built-in cable (tethered model) shows cuts, abrasions, or exposed conductors.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Mechanical abrasion from ground or vehicle, Pinching in garage door, UV and weather exposure, Driving over the cable
How to Fix / Troubleshooting
Safety first: Do not use the charger if any conductor is exposed or insulation is damaged.
- Stop using immediately: Turn off the charger at the breaker and do not plug the damaged cable into any vehicle.
- Inspect full length: Check the entire tethered cable from charger to plug for damage, including strain relief points.
- No tape repairs: Do not attempt to repair EV charging cables with tape or generic connectors.
- Replace cable: Have a qualified technician replace the complete tethered cable assembly with a NewMotion-approved part.
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Repair Difficulty
Medium
3/5
Required Part
Tethered Type 2 Charging Cable
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