Pod Point Component Catastrophic Failure (Fuse/Capacitor/Contactor)

Charger makes a single loud 'pop' sound and then stops working

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Short circuit causing internal fuse to blow, Failure of suppression capacitor or MOV, Contactor coil or contacts failing explosively, Surge event on supply

How to Fix / Troubleshooting

Critical safety: A loud pop indicates a serious internal failure. Do not attempt to power the unit back on repeatedly.

  • Step 1 – Switch off and isolate: Turn OFF the charger at the consumer unit and isolator.
  • Step 2 – Do not open (unqualified): Wait for a qualified electrician or Pod Point technician to inspect.
  • Step 3 – Technician inspection: The technician should open the unit, identify the failed component (e.g. fuse, capacitor, contactor), and check for collateral damage or burning.
  • Step 4 – Replace failed parts: Replace the failed component(s) with Pod Point‑approved parts. If the PCB is damaged, replace the entire board.
  • Step 5 – Root cause analysis: Investigate for underlying causes such as supply surges, incorrect protection, or water ingress before returning to service.
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Repair Difficulty

Professional Required 5/5

Required Part

Internal Fuse / Surge Protection Components / Control PCB
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