PPC-03
Pod Point Pilot Signal / Control Pilot Fault

Vehicle displays 'Charging Fault' or 'Check EVSE', Pod Point LEDs show error pattern, charging stops shortly after starting

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged pilot conductor in tethered cable, Corroded or bent pilot pin in Type 2 connector, Faulty pilot generation circuit on Pod Point PCB, Water ingress into charge gun affecting pilot resistor network

How to Fix / Troubleshooting

Safety: Do not use the charger if there is visible damage or burning on the connector. Avoid touching pins with metal objects.

  • Step 1 – Inspect the Type 2 connector: Disconnect from the vehicle. Check the pilot pin (small pin) and other pins for corrosion, bent pins, or contamination. Clean gently with a dry, lint‑free cloth only. Do not use solvents or abrasives.
  • Step 2 – Check cable strain: Ensure the tethered cable is not crushed, sharply bent, or damaged along its length. If there are kinks, cuts, or flat spots, stop using the charger.
  • Step 3 – Test with another EV/cable: If you have a socketed Pod Point, try a different Type 2 cable. If the fault disappears, the original cable is likely defective.
  • Step 4 – Electrical diagnosis (electrician/technician): With power isolated, measure continuity of the pilot conductor from PCB to connector, and verify the correct pilot resistor values and waveform as per IEC 61851. If the pilot circuit on the PCB is not generating the correct signal, the control PCB must be replaced.
  • Step 5 – Replace damaged parts: Replace the tethered cable assembly or socket outlet if the pilot pin is damaged or corroded beyond cleaning.
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Repair Difficulty

Hard 4/5

Required Part

Tethered Type 2 Cable Assembly
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