Pod Point Intermittent Network Connectivity

Pod Point charger repeatedly disconnects from Wi‑Fi or mobile network, causing unreliable smart features

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Possible Causes

Marginal Wi‑Fi signal strength, Interference from other wireless devices, Router power‑saving or band‑steering issues, Failing Wi‑Fi module in charger

How to Fix / Troubleshooting

Note: Basic charging may still work; this mainly affects smart control and monitoring.

  • Step 1 – Router placement: Move the router closer to the charger if possible, or reduce obstructions (walls, metal objects) between them.
  • Step 2 – Wi‑Fi extender: Install a Wi‑Fi extender or mesh node near the charger to improve signal strength.
  • Step 3 – Router settings: Disable aggressive power‑saving or band‑steering features that may drop IoT devices. Consider using a 2.4 GHz network with a simple SSID.
  • Step 4 – Reconnect in app: Forget and re‑add the Wi‑Fi network in the Pod Point app, ensuring correct credentials.
  • Step 5 – Hardware check: If dropouts persist despite strong signal, the internal Wi‑Fi module may be failing and require PCB replacement.
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Repair Difficulty

Easy 2/5

Required Part

Wi‑Fi / Communication Module on PCB
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