Tethered charging cable becomes very warm or hot during charging, especially near the plug or where it enters the charger

Safety: Overheating cables can lead to fire. Stop using the charger if the cable is excessively hot to touch.

• Step 1 – Stop charging: Unplug the vehicle and switch off the charger at the isolator/consumer unit.
• Step 2 – Inspect cable and plug: Look for discoloration, softening, or deformation of the cable sheath or plug body.
• Step 3 – Reduce current (temporary): If supported, reduce the maximum charge current in the Pod Point app and monitor temperature closely, but plan for a permanent fix.
• Step 4 – Technician inspection: A technician should check terminal tightness inside the charger, inspect the strain relief, and test contact resistance at the plug.
• Step 5 – Replace cable assembly: If any overheating damage is found, replace the entire tethered cable assembly with a Pod Point‑approved part.