Vehicle charges very slowly compared to charger rating (e.g. 7 kW Pod Point only delivering ~2–3 kW)

Note: Slow charging is often due to configuration or vehicle limits rather than a hardware fault.

• Step 1 – Check Pod Point app: Confirm the maximum current setting for the charger and any active load management or smart tariff limits.
• Step 2 – Check vehicle settings: Some EVs allow the user to limit charge current; ensure it is set to maximum.
• Step 3 – Monitor house load: High concurrent household load may cause the charger to reduce current if load management is enabled.
• Step 4 – Temperature check: If the charger is hot and previously showed over‑temperature warnings, it may be derating. Improve ventilation and consider reducing sustained current.
• Step 5 – Technician verification: A technician can measure actual current draw and confirm whether the charger is correctly advertising current via the pilot signal.