Pod Point Intermittent Pilot / Contactor Control Issue

Vehicle intermittently stops and starts charging during a session without user input

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose pilot or proximity wiring in tethered cable, Intermittent contactor coil connection, Firmware bug causing session resets, Marginal earth or supply causing protective trips and resets

How to Fix / Troubleshooting

Safety: Repeated cycling can stress components. Investigate promptly.

  • Step 1 – Observe pattern: Note whether interruptions coincide with other loads switching on/off in the house or with cable movement.
  • Step 2 – Cable movement test: While charging, gently move the cable near the charger and plug (without straining). If charging drops out, suspect a cable or connector fault.
  • Step 3 – Check app logs: Review Pod Point app session logs for error messages or temperature events.
  • Step 4 – Technician inspection: A technician should check pilot and proximity connections, contactor coil wiring, and perform a tug test on all terminals.
  • Step 5 – Firmware update: Ensure the charger firmware is up to date to address any known intermittent control issues.
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Repair Difficulty

Medium 3/5

Required Part

Tethered Type 2 Cable Assembly / Main Power Contactor
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