E017
Rivian
Cable Lock / Solenoid Fault
Charger displays E017; app notes ‘Locking mechanism error’ on a unit with integrated cable lock
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed cable lock solenoid, Jammed mechanical lock, Broken lock position sensor, Faulty driver circuit on control board
How to Fix / Troubleshooting
Safety first: Do not force locked components; you may damage the cable or housing.
- Step 1 – Power cycle: Turn breaker OFF for 1 minute, then ON to reset the lock control.
- Step 2 – Listen for lock actuation: When plugging/unplugging the handle, listen for a click from the lock mechanism. No sound suggests a failed solenoid or driver.
- Step 3 – Inspect for obstruction: Check around the cable entry and lock area for debris or ice preventing movement.
- Step 4 – Manual release (if provided): Some units have a manual release tab accessible under a cover. Follow Rivian’s instructions to release the cable without damage.
If E017 persists, the lock assembly or its driver circuit will need replacement by a technician.
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Repair Difficulty
Medium
3/5
Required Part
Rivian Wall Charger Cable Lock Solenoid
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