Rivian

Rivian EV Home Chargers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E001
Rivian Wall Charger will not start charging; vehicle shows ‘Charging Error’ and charger app displays E001
Pilot Signal Communication Fault
E002
Rivian EV home charger shows E002 and refuses to energize; vehicle reports ‘Check power source’
Line Voltage Out of Range
E003
Charger displays E003 and immediately stops charging when vehicle is plugged in
Ground Fault / Leakage Current Detected
E004
Rivian charger shows E004 and does not latch into charging; vehicle never transitions to ‘Charging’ state
Contactor Welded or Contactor Feedback Fault
E005
Charger displays E005 and the status LED ring flashes red; charging session aborts after a few seconds
Overcurrent or Output Overload Fault
E006
Rivian charger shows E006 and refuses to start; app indicates ‘Ground not detected’ or ‘Improper grounding’
Protective Earth (Ground) Fault / Missing Ground
E007
Charger displays E007; app notes ‘Overtemperature – charging reduced or stopped’
Internal Overtemperature Protection Trip
E008
Rivian charger shows E008 and cannot connect to Wi‑Fi; app reports ‘Communication error with charger’
Wi‑Fi / Network Communication Fault
E009
Charger displays E009; app indicates ‘Firmware update failed’ and charging is disabled
Firmware Update / Flash Memory Error
E010
Rivian charger shows E010 and LED ring pulses red; app notes ‘Proximity / latch error’
Proximity Pilot / Connector Latch Fault
E011
Charger displays E011; app shows ‘Internal relay test failed’ and prevents charging
Self-Test / Contactor Self-Check Failure
E012
Rivian charger shows E012; app indicates ‘Isolation fault detected’ and charging is disabled
Insulation / Isolation Resistance Fault
E013
Charger displays E013; app notes ‘Pilot duty cycle error’ and vehicle will not charge
Pilot Duty Cycle / Current Limit Encoding Fault
E014
Rivian charger shows E014; app indicates ‘Phase loss / line imbalance’ on a split-phase installation
Line Phase Loss or Severe Imbalance
E015
Charger displays E015; app shows ‘Internal sensor error’ and unit will not charge
Internal Sensor / ADC Fault
E016
Rivian charger shows E016; app indicates ‘Configuration mismatch’ and charging is locked out
Configuration / Commissioning Error
E017
Charger displays E017; app notes ‘Locking mechanism error’ on a unit with integrated cable lock
Cable Lock / Solenoid Fault
E018
Rivian charger shows E018; app indicates ‘Metering error’ and energy reporting is disabled or inaccurate
Internal Energy Meter / Measurement Fault
E019
Charger displays E019; app shows ‘Time sync / RTC error’ and scheduled charging may not work
Real-Time Clock / Time Synchronization Fault
E020
Rivian charger shows E020; app indicates ‘Vehicle communication error’ even though Wi‑Fi is fine
EVSE–EV Communication Protocol Fault
Symptom
Burning smell or visible discoloration around the Rivian charger or its wiring
Overheating / Thermal Damage
Symptom
Charger powers on but vehicle will not start charging; LEDs stay idle and vehicle shows ‘Not charging’ with no error code
No Charge Start / Handshake Failure
Symptom
Charger starts charging but frequently stops and restarts; vehicle alternates between ‘Charging’ and ‘Ready’
Intermittent Charging / Unstable Session
Symptom
Charger trips the house breaker immediately when a vehicle is plugged in
Short Circuit or Severe Ground Fault on Output
Symptom
Rivian charger cable insulation shows cracks, cuts, or UV damage
Cable Jacket Degradation
Symptom
Rivian charger cannot be discovered or added in the Rivian app, though it appears powered
Commissioning / Pairing Failure
Symptom
Rivian charger emits a loud humming or buzzing noise during charging
Excessive Electrical or Mechanical Hum
Symptom
Rivian charger enclosure vibrates or rattles when the cable is moved or when charging at high current
Mechanical Vibration / Loose Mounting
Symptom
Rivian charger frequently trips a GFCI or AFCI breaker upstream
Nuisance Tripping of Upstream Protection
Symptom
Rivian charger intermittently loses Wi‑Fi connection, causing app to show it as offline while charging continues
Intermittent Network Connectivity
Symptom
Rivian charger LED ring or status lights do not illuminate, but unit still charges normally
Status LED / Indicator Failure
Symptom
Rivian charger makes a clicking sound repeatedly every few seconds without starting a charge
Contactor Chatter / Failed Start Attempts
Symptom
Rivian charger or cable becomes excessively hot to the touch during normal charging
Overheating Cable or Terminal Connections
Symptom
Rivian charger’s built-in cable management hook or holster is loose or broken
Mechanical Damage to Cable Management Hardware
Symptom
Rivian home charger completely dead – no LEDs, no app connection, vehicle shows no response when plugged in
No Power / Dead Unit
Symptom
Scheduled charging does not start at the programmed time, but manual charging works
Scheduling / Timer Malfunction
Symptom
Visible arcing or sparking when plugging or unplugging the Rivian charge handle from the vehicle
Connector Arcing / Poor Contact
Symptom
Water or condensation visible inside or around the Rivian wall charger enclosure
Moisture Ingress / Enclosure Seal Failure
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