Charger displays E019; app shows ‘Time sync / RTC error’ and scheduled charging may not work

Safety first: This is a functional, not electrical, issue; no need to open the unit for basic checks.

• Step 1 – Check internet access: Ensure the charger is online in the Rivian app and that your network allows outbound NTP/time sync traffic.
• Step 2 – Verify time zone: In the app, confirm the charger’s location and time zone are correct.
• Step 3 – Disable schedules temporarily: Turn off scheduled charging and test immediate charging to confirm basic operation.

If E019 persists and time cannot be maintained even with internet access, the internal RTC hardware may be faulty and require control board replacement.