Splitvolt EV charger powers on but will not start charging; vehicle shows 'charging stopped' or 'not charging' with no error code on charger.

Safety first: Ensure the vehicle is in Park and the parking brake is set before connecting or disconnecting the charger.

• Check vehicle settings: Verify that the EV is not set to delay charging or limit charging to certain times. Override schedules to test immediate charging.
• Confirm connector engagement: Push the J1772 connector firmly into the vehicle until the latch clicks. A partial connection can prevent charging.
• Adjust charger current: If the Splitvolt allows current adjustment, increase the current within the circuit and charger limits to ensure the vehicle sees sufficient available current.
• Try another EV or EVSE: Determine whether the issue follows the charger or the vehicle.
• If problem persists only with Splitvolt: The pilot signal may be marginal; internal calibration or board replacement may be needed.