Splitvolt
Splitvolt EV Home Chargers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Splitvolt EV charger will not start charging; display shows E01 shortly after plugging into the 240V outlet or connecting the vehicle.
Input Voltage Out of Range
E02
Splitvolt EV charger displays E02 and refuses to start or stops charging shortly after starting.
Overcurrent / Overload Protection Trip
E03
Splitvolt EV charger shows E03 and will not initiate charging when the vehicle is connected.
Ground Fault / Leakage Current Detected
E04
Splitvolt EV charger displays E04 and charging does not start even though the vehicle is connected and appears ready.
Pilot Signal Communication Failure
E05
Splitvolt EV charger shows E05 and stops charging or refuses to start; may occur during hot weather or after long charging sessions.
Overtemperature Protection Trip
E06
Splitvolt EV charger displays E06 and will not charge; may appear immediately when powered on, even with no vehicle connected.
Ground Connection Fault / Missing Ground
E07
Splitvolt EV charger shows E07 and charging stops abruptly or will not start; sometimes accompanied by a clicking sound from inside the unit.
Relay / Contactor Welded or Faulty
E08
Splitvolt EV charger displays E08 and refuses to charge; may occur after a lightning storm or power surge.
Surge / Overvoltage Protection Triggered
E09
Splitvolt EV charger shows E09 and will not start charging; sometimes appears after the unit has been dropped or physically impacted.
Internal Self-Test Failure
E10
Splitvolt EV charger displays E10 and charging stops; may be accompanied by flickering display or intermittent power.
Internal Power Supply Failure
E11
Splitvolt EV charger shows E11 and refuses to charge; may occur when using a Splitvolt Splitter Switch or load-sharing accessory.
Load Sharing / Splitter Communication Error
E12
Splitvolt EV charger displays E12 and will not start charging; often associated with very low or no current draw even when the vehicle requests charge.
Output Contactor Open / No Output
E13
Splitvolt EV charger shows E13 and charging is limited or stopped; may occur when the vehicle requests more current than the charger or circuit can provide.
Current Mismatch / Derating Error
E14
Splitvolt EV charger displays E14 and the screen may freeze or become unresponsive.
Display / User Interface Communication Error
E15
Splitvolt EV charger shows E15 and refuses to charge; may occur after incorrect installation or wiring changes.
Line Polarity / Phase Detection Error
E16
Splitvolt EV charger displays E16 and charging stops; may be associated with frequent plugging/unplugging or cable movement.
Proximity Pilot / Connector Latch Fault
E17
Splitvolt EV charger shows E17 and the unit may reboot repeatedly when attempting to charge.
Internal Memory / Configuration Error
E18
Splitvolt EV charger displays E18 and charging is disabled; may occur in damp or outdoor installations.
Insulation Resistance / Isolation Fault
E19
Splitvolt EV charger shows E19 and the unit may not respond to user inputs or app commands.
Communication / Network Module Error
E20
Splitvolt EV charger displays E20 and charging is disabled; may occur when the charger detects an incompatible or unsupported vehicle.
Vehicle Compatibility / Handshake Error
Symptom
Splitvolt EV charger cable insulation is cracked, cut, or shows exposed conductors.
Physical Cable Damage
Symptom
Splitvolt EV charger cable or J1772 handle becomes excessively hot during charging.
Overheating Cable / Connector
Symptom
Splitvolt EV charger causes GFCI or AFCI breaker to trip when starting a charge.
Nuisance Ground Fault / Arc Fault Tripping
Symptom
Splitvolt EV charger display is blank or unreadable, but the unit still charges the vehicle.
Display Failure with Functional Charging
Symptom
Splitvolt EV charger does not reach the expected charging speed; vehicle charges much slower than rated.
Reduced Charging Current / Derating
Symptom
Splitvolt EV charger emits a burning smell or visible smoke during or after charging.
Overheating / Component Burnout
Symptom
Splitvolt EV charger enclosure feels very hot to the touch during or after charging.
Charger Enclosure Overheating
Symptom
Splitvolt EV charger intermittently stops charging and then resumes on its own without any visible error code.
Intermittent Charging / Nuisance Trips
Symptom
Splitvolt EV charger J1772 connector will not latch securely into the vehicle inlet or frequently disconnects.
Mechanical Latch / Connector Wear
Symptom
Splitvolt EV charger makes loud clicking, buzzing, or humming noises during operation.
Abnormal Acoustic Noise from Relays or Power Electronics
Symptom
Splitvolt EV charger occasionally shocks or tingles when touched, especially in damp conditions.
Stray Voltage / Grounding Issue
Symptom
Splitvolt EV charger powers on but will not start charging; vehicle shows 'charging stopped' or 'not charging' with no error code on charger.
No Charge / Standby Only
Symptom
Splitvolt EV charger randomly disconnects from the mobile app or loses Wi-Fi/Bluetooth connection.
Unstable Wireless Connectivity
Symptom
Splitvolt EV charger screen is on but shows garbled characters or frozen information.
User Interface / Firmware Glitch
Symptom
Splitvolt EV charger shows condensation or water droplets inside the front display window or on the housing.
Moisture Ingress / Condensation
Symptom
Splitvolt EV charger time-of-use or scheduled charging does not start at the programmed time.
Scheduling / Timer Malfunction
Symptom
Splitvolt EV charger trips the house breaker immediately or within a few seconds of starting a charge.
Breaker Tripping Under Load
Symptom
Splitvolt EV charger will not power on at all; no lights or display when the breaker is turned on.
No Power / Dead Unit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Splitvolt EV charger will not start charging; display shows E01 shortly after plugging into the 240V outlet or connecting the vehicle.
|
Input Voltage Out of Range | View Details |
| E02 |
Splitvolt EV charger displays E02 and refuses to start or stops charging shortly after starting.
|
Overcurrent / Overload Protection Trip | View Details |
| E03 |
Splitvolt EV charger shows E03 and will not initiate charging when the vehicle is connected.
|
Ground Fault / Leakage Current Detected | View Details |
| E04 |
Splitvolt EV charger displays E04 and charging does not start even though the vehicle is connected and appears ready.
|
Pilot Signal Communication Failure | View Details |
| E05 |
Splitvolt EV charger shows E05 and stops charging or refuses to start; may occur during hot weather or after long charging sessions.
|
Overtemperature Protection Trip | View Details |
| E06 |
Splitvolt EV charger displays E06 and will not charge; may appear immediately when powered on, even with no vehicle connected.
|
Ground Connection Fault / Missing Ground | View Details |
| E07 |
Splitvolt EV charger shows E07 and charging stops abruptly or will not start; sometimes accompanied by a clicking sound from inside the unit.
|
Relay / Contactor Welded or Faulty | View Details |
| E08 |
Splitvolt EV charger displays E08 and refuses to charge; may occur after a lightning storm or power surge.
|
Surge / Overvoltage Protection Triggered | View Details |
| E09 |
Splitvolt EV charger shows E09 and will not start charging; sometimes appears after the unit has been dropped or physically impacted.
|
Internal Self-Test Failure | View Details |
| E10 |
Splitvolt EV charger displays E10 and charging stops; may be accompanied by flickering display or intermittent power.
|
Internal Power Supply Failure | View Details |
| E11 |
Splitvolt EV charger shows E11 and refuses to charge; may occur when using a Splitvolt Splitter Switch or load-sharing accessory.
|
Load Sharing / Splitter Communication Error | View Details |
| E12 |
Splitvolt EV charger displays E12 and will not start charging; often associated with very low or no current draw even when the vehicle requests charge.
|
Output Contactor Open / No Output | View Details |
| E13 |
Splitvolt EV charger shows E13 and charging is limited or stopped; may occur when the vehicle requests more current than the charger or circuit can provide.
|
Current Mismatch / Derating Error | View Details |
| E14 |
Splitvolt EV charger displays E14 and the screen may freeze or become unresponsive.
|
Display / User Interface Communication Error | View Details |
| E15 |
Splitvolt EV charger shows E15 and refuses to charge; may occur after incorrect installation or wiring changes.
|
Line Polarity / Phase Detection Error | View Details |
| E16 |
Splitvolt EV charger displays E16 and charging stops; may be associated with frequent plugging/unplugging or cable movement.
|
Proximity Pilot / Connector Latch Fault | View Details |
| E17 |
Splitvolt EV charger shows E17 and the unit may reboot repeatedly when attempting to charge.
|
Internal Memory / Configuration Error | View Details |
| E18 |
Splitvolt EV charger displays E18 and charging is disabled; may occur in damp or outdoor installations.
|
Insulation Resistance / Isolation Fault | View Details |
| E19 |
Splitvolt EV charger shows E19 and the unit may not respond to user inputs or app commands.
|
Communication / Network Module Error | View Details |
| E20 |
Splitvolt EV charger displays E20 and charging is disabled; may occur when the charger detects an incompatible or unsupported vehicle.
|
Vehicle Compatibility / Handshake Error | View Details |
| – |
Splitvolt EV charger cable insulation is cracked, cut, or shows exposed conductors.
|
Physical Cable Damage | View Details |
| – |
Splitvolt EV charger cable or J1772 handle becomes excessively hot during charging.
|
Overheating Cable / Connector | View Details |
| – |
Splitvolt EV charger causes GFCI or AFCI breaker to trip when starting a charge.
|
Nuisance Ground Fault / Arc Fault Tripping | View Details |
| – |
Splitvolt EV charger display is blank or unreadable, but the unit still charges the vehicle.
|
Display Failure with Functional Charging | View Details |
| – |
Splitvolt EV charger does not reach the expected charging speed; vehicle charges much slower than rated.
|
Reduced Charging Current / Derating | View Details |
| – |
Splitvolt EV charger emits a burning smell or visible smoke during or after charging.
|
Overheating / Component Burnout | View Details |
| – |
Splitvolt EV charger enclosure feels very hot to the touch during or after charging.
|
Charger Enclosure Overheating | View Details |
| – |
Splitvolt EV charger intermittently stops charging and then resumes on its own without any visible error code.
|
Intermittent Charging / Nuisance Trips | View Details |
| – |
Splitvolt EV charger J1772 connector will not latch securely into the vehicle inlet or frequently disconnects.
|
Mechanical Latch / Connector Wear | View Details |
| – |
Splitvolt EV charger makes loud clicking, buzzing, or humming noises during operation.
|
Abnormal Acoustic Noise from Relays or Power Electronics | View Details |
| – |
Splitvolt EV charger occasionally shocks or tingles when touched, especially in damp conditions.
|
Stray Voltage / Grounding Issue | View Details |
| – |
Splitvolt EV charger powers on but will not start charging; vehicle shows 'charging stopped' or 'not charging' with no error code on charger.
|
No Charge / Standby Only | View Details |
| – |
Splitvolt EV charger randomly disconnects from the mobile app or loses Wi-Fi/Bluetooth connection.
|
Unstable Wireless Connectivity | View Details |
| – |
Splitvolt EV charger screen is on but shows garbled characters or frozen information.
|
User Interface / Firmware Glitch | View Details |
| – |
Splitvolt EV charger shows condensation or water droplets inside the front display window or on the housing.
|
Moisture Ingress / Condensation | View Details |
| – |
Splitvolt EV charger time-of-use or scheduled charging does not start at the programmed time.
|
Scheduling / Timer Malfunction | View Details |
| – |
Splitvolt EV charger trips the house breaker immediately or within a few seconds of starting a charge.
|
Breaker Tripping Under Load | View Details |
| – |
Splitvolt EV charger will not power on at all; no lights or display when the breaker is turned on.
|
No Power / Dead Unit | View Details |
No matching codes found
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