Splitvolt EV charger randomly disconnects from the mobile app or loses Wi-Fi/Bluetooth connection.

Safety first: Connectivity issues do not usually affect electrical safety, but always follow electrical safety when moving or servicing equipment.

• Improve signal strength: Move your Wi-Fi router closer or install a range extender near the garage.
• Reduce interference: Keep the charger away from large metal objects that can block signals.
• Update app and firmware: Ensure both the Splitvolt app and charger firmware are current.
• Re-pair device: Remove the charger from the app and add it again following pairing instructions.
• Persistent drops: The wireless module may be failing and require replacement.