Zencar Moisture Ingress / IP Seal Failure

Charger enclosure or connector shows signs of water ingress (condensation, rust, or water droplets).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged enclosure gasket, Cracked housing, Loose cable gland, Incorrect mounting orientation allowing water entry

How to Fix / Troubleshooting

Safety first: Water and electricity are dangerous together. Turn off power immediately if water is present inside the unit.

  • Disconnect power: Turn OFF the breaker and do not use the charger until it is fully inspected and dried.
  • Open enclosure: Carefully open the Zencar housing and inspect for water trails, rust, or corrosion on terminals and boards.
  • Dry thoroughly: Allow the unit to dry in a warm, dry environment for at least 24–48 hours. Use desiccant packs if available.
  • Inspect seals and glands: Check the door gasket, cable glands, and any knockouts for proper sealing. Replace damaged enclosure gasket or glands.
  • Address corrosion: Light surface corrosion on terminals can be cleaned; heavy corrosion on the main control PCB or power components usually requires replacement.
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Repair Difficulty

Hard 4/5

Required Part

Enclosure Gasket and Cable Glands
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