Zencar
Unexpected Resets / Brownouts
Charger randomly reboots or restarts during charging sessions without user input.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unstable low-voltage power supply, Firmware crash, Overheating of control board, Loose low-voltage connectors
How to Fix / Troubleshooting
Safety first: Turn off power before reseating internal connectors.
- Check for overheating: Ensure the charger is not installed in direct sun or a confined space. Look for E07 or other temperature-related behavior.
- Inspect low-voltage connectors: With power OFF, reseat all connectors between the low-voltage power supply module, main control PCB, and display.
- Update firmware: Install the latest firmware from Zencar to address potential software bugs.
- Monitor supply voltage: Have an electrician check for voltage dips when large loads start in the home.
- If reboots continue: Replace the low-voltage power supply module or main control PCB.
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Repair Difficulty
Hard
4/5
Required Part
Low-Voltage Power Supply Module
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