E20
Zencar User Interface / Keypad Fault

Charger displays E20; unit may not respond to touch buttons or screen input.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed touch panel or keypad, Damaged display ribbon cable, Moisture ingress into front panel, Faulty UI controller on display board

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the front cover or display module.

  • Clean the panel: Wipe the touch surface with a dry, lint-free cloth. Ensure there is no moisture or condensation on the panel.
  • Check for physical damage: Look for cracks in the display or keypad area that could affect operation.
  • Reseat ribbon cable: With power OFF, carefully reseat the ribbon cable between the display/UI board and the main control PCB.
  • Test basic functions: After reassembly, power up and test simple operations (start/stop) to see if E20 clears.
  • If UI remains unresponsive: Replace the display / user interface board assembly.
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Repair Difficulty

Medium 3/5

Required Part

Display / User Interface Board
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